Spa Hours- Services available 7 days a week between the hours of 9am- 6pm. Our reservation team is ready to assist with your booking 7 days a week between the hours of 8am-5pm.

Check- In- We suggest you arrive 10 minutes prior to your appointment to fill out necessary paperwork. Should you arrive late, your appointment may be shortened to allow the Body or Skin Care Specialist to be on time for his/ her next client.

Payment- As a courtesy to your Body or Skin Care Specialist an 18% gratuity will be added to all services unless a higher amount is given at your discretion.

Cancellation/ No Show’s- To avoid charges, please honor our 4 hour advance notice cancellation policy for all treatments.

Special Needs and Medical Conditions- Your comfort and well- bring are very important to us. Prior to receiving your services, please inform us about any special needs or medical conditions, pregnancy, hypertension, injuries, allergies or disabilities.

Confidentiality- We are dedicated to keeping all personal and medical information confidential and well secured.

Age Requirement/ Children-Guests must be at least 18 years of age, otherwise a parent or guardian’s approval, and possible presence, is required. Children are not permitted in the Spa facilities.

Comfort-Although massage and Body Treatments require the removal of clothing, respect for your privacy is our primary concern. Undergarments may be worn if preferred. Careful draping procedures are observed at all times, and we encourage you to communicate any discomfort to your Body or Skin Care Specialist.

Cell Phones- To preserve a peaceful experience for everyone, cell phones must be turned off in the Spa Treatment Room.

Personal Belongings-Because Spa services require bare skin and the freedom to move, we request that you refrain from wearing jewelry. Pure Body Spa may not be held responsible for lost or stolen articles.